Last updated:
April 20, 2026
Thank you for choosing The Zuhal Studio.
This Refund Policy outlines our guidelines regarding refunds for services used and purchases made through our Services.
No Refunds for Services and Digital Products
We do not offer refunds for Services used and Digital Products purchased through our Services. Once a Service is completed or a Digital Product has been purchased and downloaded, it is considered consumed, and we are unable to accept returns or provide refunds. This policy applies to all Services offered, including but not limited to theme files, designs, graphic elements and Canva files included in your design, and all Digital Products, including but not limited to ebooks, software, courses, and other digital content.
Exceptional Circumstances
In rare cases where a Service or a Digital Product is proven to be defective or unusable due to technical issues beyond the customer’s control, we may consider providing a refund or alternative resolution. Such cases will be evaluated on a case-by-case basis, and refunds will be issued at our sole discretion.
Contact Us
If you encounter any issues with a Service used or a Digital Product purchased through our Services, please contact us. We are committed to providing assistance and resolving any concerns you may have regarding your purchase.